All posts by Chris Chapman


West Hills Village Senior Residence Receives 2018 Best of Assisted Living Award from

PORTLAND, Ore., (Dec. 27, 2017)West Hills Village Senior Residence is proud to announce that they have been selected as one of the 2018 Best of Assisted Living Award Winners on, the largest ratings and reviews site for senior care and services in North America and Canada. is in their fifth year of hosting the Best of Senior Living Awards.’s Best of 2018 Award winners represent the best of the best of in-home care, assisted living, and other senior living providers, based on the online reviews written by seniors and their families. This exclusive designation honors the top one percent of senior care providers across the United States and Canada.

The annual Best of Awards tabulates over 150,000 family created reviews to find the highest quality care providers for this honor. Of the nearly 45,000 communities currently listed on, just over 1,600 were recognized with this prestigious award.

West Hills Village Senior Residence is one of the only winners in Portland, Ore., and regularly receives exceptionally positive reviews from their senior customers and their families.

“As’s ‘Best of Senior Living’ awards enters its fifth year of honoring the top family rated communities and care providers, we are proud to say that the bar has been raised.” said Eric Seifert, President and COO of “In order to ensure only the best communities and care providers win, we decided to make the criteria harder than ever and we saw over 1600 winners rise to the occasion. Each year we are more and more impressed with the quality of winners and look forward to spreading the word about these award winning organizations.”

To qualify for inclusion in the Best of 2018 Awards, care providers must have maintained an average overall rating of at least 4.5 stars while receiving four or more new reviews in 2017. Additional details and a complete list of award winners can be found on

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Portland Senior Living Community to Produce First Intergenerational Play

PORTLAND, Ore. (Aug. 15, 2017) – The West Hills senior living and health care campus is partnering for the first year with internationally-renowned Missoula Children’s Theatre (MCT) to host a one-week multi-generational summer theatre camp, Aug. 14-18. “The Tortoise Versus the Hare” will have one performance on Fri., Aug. 18 at 6:30 p.m.

Casting for “The Tortoise Versus the Hare” will include school age students from the community entering ages six and older, as well as senior residents who live at West Hills Village Senior Residence and West Hills Health & Rehabilitation. Together, West Hills and Missoula Children’s Theatre will transcend cultural barriers between the young and young at heart by actively engaging them in the arts. Participating in theatre helps to develop confidence, skills and self-esteem, as well as meaningful relationships.


Mon., Aug. 14, 12:30-1:00 p.m.

Mon., Aug. 14, 1:00-3:00 p.m.

Mon. Aug. 14, 3:15 – 5:15 p.m.
Tues. – Fri., Aug. 14-18, 1:00 – 5:15 p.m.

Fri., Aug. 18 at 6:30 p.m.

“We are excited to join forces for the first time with the Missoula Children’s Theatre for this special experience,” said Lindsay Schroeder, executive director at West Hills Village Senior Residence. “Our management company, The Goodman Group, has done this partnership in other cities, and they’ve seen that both generations really benefit from creating new relationships with each other.”

Tickets: General admission is by donation, with all proceeds benefitting the Alzheimer’s Association. Preferred seating tickets are $12. Contact Elisabeth at 503-244-1107 to reserve your tickets.

Show Synopsis:  Somewhere in desert country, the inhabitants of West Sandy Bottoms are preparing for the highlight of their year – the annual race between the Mammals and the Reptiles. Fan clubs practice their cheers as the big day draws near. As we see the race through the eyes of a TV news team covering the event, we soon discover that there is more than a sporting rivalry between the brown animals and the green animals. There’s a real animosity between these creatures. As the race proceeds, a tiny bunny is lost in the wilds of Tornado Gulch and, almost miraculously, the mammals and reptiles join in the search…together. The wisdom of the old tortoise and the lesson learned by the cocky hare remind us all that it’s easy to get along, if you just try. In the end, the animals realize the folly of their ways and live happily together in their sandy home.

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West Hills Village Senior Residence Wins 2016 Best of Senior Living Award from

PORTLAND, Ore. (Dec. 17, 2015) – West Hills Village Senior Residence has been recognized with a 2016 Best of Senior Living Award from, the largest ratings and reviews site for senior care and services in North America. This exclusive designation places the winners in the top one percent of senior care providers according to those who matter most, the consumers.senioradvisor

The annual Best of Awards celebrates the best of the best in senior living and home care across the United States and Canada, drawn from the online reviews written by seniors and their families. Of the nearly 100,000 providers currently listed on, slightly more than 1,000 were recognized with this award.

West Hills Village Senior Residence is one of only four winners in Portland, Ore., and regularly receives highly positive reviews from their families like this one: “The facility was refreshing, clean, and bright. The residents looked happy and upbeat. The staff was very pleasant and helpful. They are very attentive, and they have plenty of good activities. The food is just great. It’s a clean, well kept, nice looking community, and the staff have all been very friendly and professional.” – Family from Portland, Ore.

“We think our beautiful environment and compassionate team members combine to make our community one of the premier senior living centers in Portland, and we are glad that the consumers of agree,” said Executive Director Lindsay Schroeder. “For 27 years, our caregivers and team members have committed themselves to making our residents healthy, happy and secure, and we are proud to be recognized once again for our efforts.”

“Families are increasingly looking to online reviews to find out who truly delivers great care for our seniors, not just who claims to deliver great care,” said Eric Seifert, president of “Our Awards program is all about celebrating the exceptional people who do just that. We’re honored to spread the word about these organizations whom families can entrust with the care of their senior loved ones.”

To qualify for inclusion in the Best of 2016 Awards, providers must have maintained an average overall rating of at least 4.5 stars while receiving three or more new reviews in 2015. Additional details and a complete list of award winners can be found on To see the full list of award winners by state, visit

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West Hills Village hosts Gentiva Hospice Grief Counselors

Please join us for a three week class exploring different ways in which death and loss affect us. Gentiva Hospice Grief Counselors, Jack Thompson and Dan Miller, will introduce us to the grief process and will answer questions related to these issues.

Jack and Dan believe in creating a safe environment, which allows for discussion from those wishing to share while honoring the desires of those who do not wish to speak. In this class, learn about many myths of the grief process, receive tools to help navigate through sad times and strive to come to a new, less confusing relationship with grief and sadness.

If possible, we prefer participants to commit to all three classes, however, we understand for many, that may not be possible; please come anyway! While grieving is an alone process, we do not need to do it alone.

RSVP: Joy Kovacs 503-245-7621
When: August 25th, September 29th, October 27th – 6:30PM-8:30PM
Venue: West Hills Village Senior Residence

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Patio Partys to Welcome New Executive Directors at West Hills

The Senior Living Campus will host a meet and greet for new leadership.

Portland, Ore. (July, 2014) – West Hills Village Senior Residence and West Hills Health & Rehabilitation Center are proud to announce two new members to their team. West Hills Village Senior Residence welcomes Sean Leahy as its new executive director, effective March 18, 2013, and West Hills Health & Rehabilitation Center welcomes Nicole Easley as their new executive director, effective June 10, 2013.

A patio party to welcome the new executive directors was held on June 28, 2013 at West Hills Village Senior Residence.

We are pleased to have both Nicole and Sean as part of the West Hills’ family. Their experience and knowledge will be a fantastic addition to the already great teams at both West Hills Village Senior Residence and West Hills Health and Rehabilitation,” said Regional Director of Operations, Matthew Kern.

Leahy, who has a M.B.A. in operations management, has previous leadership experience in higher education and previously worked in a management position at American InterContinental University. “I am a firm believer in the importance of resident service and creating a positive environment, and I am excited to help West Hills Village Senior Residence continue to be a wonderful home to our residents and families,” remarks Leahy.

For the past 11 years, Easley has worked in social services and staffing for a home care company prior to receiving her administrator training. Prior to coming to West Hills Health & Rehabilitation Center, she was the administrator for five years of Marquis Centennial.  “I am very excited to join the West Hills’ family and am passionate about serving our community and providing excellent care,” said Easley.

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West Hills Health & Rehabilitation Center Received Highest Rating From U.S. News & World Report

West Hills Health and Rehab Award

WASHINGTON, D.C., (March 13, 2014) — West Hills Health & Rehabilitation Center, a senior living community in Portland, Oregon, managed by The Goodman Group, has received the highest possible overall rating of five stars in U.S. News & World Report’s sixth annual “Best Nursing Homes,” available exclusively at

The Best Nursing Homes 2014 ratings highlight the top nursing homes in each city and state, out of nearly 16,000 facilities nationwide. U.S. News’ goal is to help the millions of Americans who will spend time in a nursing home in 2014 find a home with a strong track record of good care. According to Centers for Medicare and Medicaid Services, about 60 percent of individuals over 65 will require some type of long-term care services during their lifetime and over 40 percent will receive care in a nursing home for some period.

Best Nursing Homes draws on data from the Centers for Medicare & Medicaid Services, a federal agency that assesses homes in three categories—health inspections, level of nurse staffing, and quality of care—and gives each an overall rating.

U.S. News awarded the “Best Nursing Home” designation to homes that earned an overall rating of five stars from CMS in January 2014.

“We are very proud of our staff and their dedication to providing exceptional Platinum Service® and care for our residents and this national recognition,” said Nicole Easley, executive director, West Hills Health & Rehabilitation Center, a senior living community. “We are also proud to be among the approximately 27 percent of all senior living facilities recognized with an overall 5-star rating in the state of Oregon.”

Along with the ratings, U.S. News has published a series of articles on how to pay for care, spot warning signs of bad care, understand how the federal Affordable Care Act affects senior care, and otherwise manage the emotional and financial challenges of dealing with an aging loved one.

“The rising number of five-star homes is encouraging,” says Avery Comarow, U.S. News health rankings editor. “It speaks to care that is steadily becoming more skilled and compassionate.”

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West Hills Village Senior Residence Receives Bronze National Quality Award

Oregon Facility Recognized by National Program for Commitment to Quality Care.

PORTLAND, Ore. (June, 2013)West Hills Village Senior Residence has been recognized as a 2013 recipient of the Bronze – Commitment to Quality award for its dedication to improving the lives of residents through improved quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.AHCA

“In an age of changing health care, West Hill Village has remained committed to prioritizing quality care above all else,” said Mark Parkinson, president of AHCA/NCAL. “This facility is an example of the great things that can be accomplished when we commit to person-centered care.”

“At the core of our service delivery is our Platinum Service program which puts our residents in the center of all that we do,” explains Sean Leahy, executive director of West Hills Village. “Providing unparalleled service is the focus of our team efforts and my main personal role. I am committed to following and supporting our service philosophy”.NCAL

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.

The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality award, West Hills Village may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality award.

“This award is not simply a plaque that facilities hang on the wall and forget,” said Ed McMahon, Chair, AHCA/NCAL National Quality Award Board of Overseers. “Facilities such as West Hills Village receive this award because they’re committed to the constant journey of improving quality care.”

The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, by National Research Corporation. My InnerView represents the true voice of nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum. West Hills Village Senior Residence was one of 361 facilities to receive the Bronze level award, and one of six in the state of Oregon. The award will be presented to West Hills Village during AHCA/NCAL’s 64th Annual Convention and Exposition, October 6-9, 2013, in Phoenix, Ariz.

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Carnival Fundraiser Benefits Parkinson’s Resources of Oregon

West Hills Village Senior Residence and Health & Rehabilitation Center raised over $2,000.

PORTLAND, Ore. (Aug. 7, 2012) – More than 100 guests attended the second annual Carnival Fundraiser for Parkinson’s Resources of Oregon event held Sat., July 21. The event, sponsored by West Hills Village Senior Residence, West Hills Health & Rehabilitation Center, American Medical Response, Home Matters Caregiving, Infinity Rehab, and Signature Hospice, Home Health and Home Care, rose over $2,000. All of the proceeds will benefit the Parkinson’s Resources of Oregon.

The carnival was enjoyed by residents and employees of West Hills Village Senior Residence and West Hills Health & Rehabilitation Center, families, neighbors, and the greater community.  Featured events included live music by Nehemiah Brown, basket raffles comprised of gift certificates, donated goods, services and beautiful baskets, and face painting from UB Painted.  A Penny Drive was held to see who would go in the dunk tank, raising $150. Over 15 midway games were played by attendees including dime toss, cake walk, balloon darts, spill the milk, and others. Carnival food favorites included pulled pork sandwiches, corn dogs, elephant ears, shaved ice, cotton candy and popcorn.

“The associates of West Hills Village Senior Residence, a Platinum Service® community, embrace being good stewards of the environment and being role models both at work and in the greater community. To that end, we were pleased to align our efforts and bring needed visibility to the Parkinson’s Resources of Oregon,” states Darrin Buckner, executive director of West Hills Village Senior Residence.  “We thank all of our residents, family members, associates, and community partners who donated their time and resources to create such a successful event.”

The Carnival Fundraiser was also made possible with support from sponsors Metrowest, Retirement Connection Guide, Threadgill Memorial Services, Marquis at Home, Dr. Almira Ko, Healthnet, Home Instead Senior Care-SW, Humana, Serenity Hospice, and Visiting Angels.  Carnival vendors included Kumo Acupuncture, Designs by Kenny, massage therapist David Klick, along with many volunteers from various communities and professionals in senior housing.

About Parkinson’s Resources of Oregon

Parkinson’s Resources of Oregon helps patients and caregivers manage the complex disease with helpful programs and services. They are dedicated to meeting the support needs of the Parkinson’s community of Oregon and southern Washington.  For more information on Parkinson’s Resources of Oregon please visit

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West Hills Village Senior Residence Introduces Hearts For Hunger Program

Residents and Former Governor Victor Atiyeh Invite the Public to Participate in Supporting the Oregon Food Bank

PORTLAND, Ore. (Feb., 2011) – Residents at West Hills Village Senior Residence are enthusiastic about Hearts for Hunger, a new program created to support the Oregon Food Bank. Governor Victor Atiyeh, who launched the food bank in the 1980s, invites the public, including visitors and residents’ families, to donate a nonperishable food item at West Hills Village, located just west of Multnomah Village. West Hills Village is now an official collection and distribution site for the food bank.

Oregon became the first state in the country to collect, store and distribute food to the needy statewide. When Governor Victor Atiyeh spoke at the West Hills Village Grand Re-Opening last fall, the senior living community collected and donated food items to the Oregon Food Bank. Darrin Buckner, executive director of West Hills Village and a regular volunteer at the food bank himself, was inspired to start the Hearts for Hunger program.

“It makes sense for our community and our residents to get involved,” said Buckner. “We are located in a wider Portland neighborhood where people are able to donate food, and our residents are proud that they can participate all year long. The lobby drop-off site is convenient for them, and the program is a way to keep giving back to the community. Governor Atiyeh continues to support the food bank’s mission and we are honored to work with him as a spokesperson for Hearts for Hunger.”

Governor Atiyeh remains a strong advocate to help people achieve independence and as an older adult, he believes in the power of purpose for seniors. “The Oregon Food Bank and Hearts for Hunger support those in need during a time in their life when they need to pause and figure out what their next step will be,” said Governor Atiyeh. “I [also] have a respect for retired seniors. People are individuals, which is why I voted against the mandatory retirement bill. I thought it just was wrong to throw away expertise and knowledge. I have had several friends and family members who needed socialization and nutrition and have flourished both physically and mentally by being around other people in senior residences.”

Louise Schneider, a West Hills Village resident, is the Hearts for Hunger Resident Liaison. “I have always enjoyed volunteering,” she said, “but have never done so with the Oregon Food Bank. I thought that volunteering with Hearts for Hunger sounded like a great way to get involved and help this important organization.”

The Oregon Food Bank serves every county in Oregon, as well as in Clark County, Wash. The need is great.

  • 240,000 people eat emergency food per month and 1/3 of them are children.
  • 3.8 million meals are served each year from soup kitchens.
  • 90,000 other people get meals through low-income daycare, senior centers and transition homes.
  • Oregon Food Bank distributes food through 20 regional food banks and 947 agencies and programs.
  • A recent study shows levels for emergency food is going to the unemployed who are forced to seek food.
  • 72% of those served are below the poverty level of $22,000/yr. for a family of four people.

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