Top Reviews from Residents and Families Showcase Outstanding Care Provided by West Hills Village Senior Residence to Keep Seniors Feeling Safe, Healthy and Happy
Portland, Ore. (Feb. 9, 2021) – West Hills Village Senior Residence, a senior living community in Portland, Ore., is proud to announce that it has been honored as a SeniorAdvisor.com Best of Senior Living 2021 award winner by A Place for Mom, Inc. (APFM), the largest senior living referral service in North America. The best of senior living honor represents the best of the best of in-home care, assisted living, and other senior living providers, determined by the reviews of seniors and their families on SeniorAdvisor.com, the nation’s largest ratings and reviews site for senior care and services. This exclusive designation honors only the top three percent of senior care providers across the United States and Canada.
This year has been tough for so many and West Hills Village Senior Residence has shown its resilience in the face of this challenge. Many of the top reviews shared what kept residents feeling safe, less isolated, and stimulated both mentally and physically. From innovative approaches, socially-distanced events and activities, easily-accessible video calls with family and friends, to having team members there to engage with residents when they are needed most, West Hills Village Senior Residence provided the utmost care.
“It is an honor to receive this award. We are grateful for the support from the Portland community and everyone who took the time to submit a positive review,” said Allison Barton, executive director of West Hills Village Senior Residence.
Senior Living Industry is a Critical Category in Caring for Our Aging Population
Reflected in many of the top reviews, the Senior Living industry has remained a critical industry throughout the pandemic. A Place for Mom surveyed families that moved into a senior living community over the past six months with 86% of caregivers indicating that COVID did not influence their decision to move their loved one into a community during the pandemic, mainly as a result of seniors needing care beyond what could be provided at home. More so, almost 9 in 10 families surveyed with a loved one in Senior Living said they were satisfied/very satisfied with the care their loved one was receiving this past year, as caregiver fatigue became an unfortunate reality with 77% of caregivers reporting that they have been overwhelmed by the demands of caring for a senior since the pandemic began.
“During a year that challenged all of us, and particularly frontline healthcare workers, senior living communities demonstrated resilience going above and beyond to keep residents safe, healthy, and happy,” said Sue Johansen, senior vice president, community network, at A Place for Mom. “Of the nearly 45,000 senior living care providers in North America currently listed on SeniorAdvisor.com and hundreds of thousands of reviews, only the top 3% were recognized with this prestigious award, simply by providing the highest level of care that residents and their families deserve.”
To learn more about the Best of 2021 Senior Living Awards, please visit www.senioradvisor.com/awards/best-assisted-living.