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West Hills Village Named Only Assisted Living Community in State to Receive 2017 Silver National Quality Award

PORTLAND, Ore. (July 17, 2017) – West Hills Village Senior Residence has been selected as the only assisted living community in the state of Oregon to receive the 2017 Silver – Achievement in Quality award for its outstanding performance in the health care profession. Presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the Silver award is the second of three distinctions highlighting facilities across the nation that serve as models of excellence in providing high-quality long term and post-acute care. West Hills Village is one of 27 assisted living communities in the nation to be recognized.

“We are all so proud of this recognition” said Lindsay Schroeder, executive director of West Hills Village Senior Residence. “The key to our success is our dedicated team. Their hard work and commitment to improving the lives of the residents we care for every day is why we are in this position. We’ve dedicated ourselves to this quality journey and are looking ahead to the next level.”

Based on the core values and criteria of the nationally recognized Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative, the Association’s Quality Award program challenges member providers to achieve performance excellence through three progressive levels — Bronze, Silver, and Gold. Members at the Silver award level develop and demonstrate effective approaches that help improve performance and quality outcomes. This year’s Silver recipients can now advance in developing approaches that meet the criteria required for the Gold – Excellence in Quality award.

“Silver award recipients are champions of performance excellence and quality health care outcomes,” said AHCA/NCAL President and CEO Mark Parkinson. “I commend their dedication to delivering solutions for quality care to the populations we serve.”

The awards will be presented to recipients during AHCA/NCAL’s 68th Annual Convention & Expo in Las Vegas, Nevada, October 15-18, 2017.

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